Shipping & Deliveries

Shipping Policy

Orders are processed Monday - Friday until 3pm.
Orders received after 3pm are generally processed the following working day.

- We cannot deliver Next Business Day to non-urban addresses (check your address here).
- Same-Day Delivery is for Auckland only (check your address here).
- No deliveries on public holidays.
- We cannot deliver to PO Boxes. Please provide a physical address.
- All fees include handling and GST.
- Courier services are not refrigerated, and any perishables will be at the purchasers own risk.

 

1 HOUR CLICK & COLLECT 
Pickup weekdays from our warehouse near Ponsonby, Auckland - 18 Maidstone Street , Grey Lynn, Auckland 1021 (Map and Directions)

Weekday Pickup: FREE

 

AUCKLAND SAME-DAY DELIVERY
To check your address please visit the Delivery Area Map

Auckland Metro: From $6.95 (Order before 9:30am weekdays. Delivery by 5pm)

Auckland City: From $9.95 (Order before 9:30am weekdays. Delivery by 5pm)

 

STANDARD DELIVERY - NO CHILLED
Delivery in 2 - 10 working days.
No chilled products as they will spoil during the slow transit.

Auckland Region: $5.95

North Island - Urban Delivery: $9.95  

North Island - Rural Delivery: $14.95

South Island - Urban Delivery: $15.95  

South Island - Rural Delivery: $19.95  

 

NEXT BUSINESS DAY DELIVERY - URBAN AREAS ONLY
Non-Urban areas are defined by New Zealand Couriers as those that sit outside their regularly serviced areas (Business & Residential Delivery Zones) and may differ from the Rural classification of other couriers and NZ Post. To check your address is in our Urban delivery area please visit nzcouriers.co.nz/address_checker.html
Our courier service is not refrigerated, and any perishables will be at the purchasers own risk. Next-Day Delivery is not guaranteed. 
There may be complications during transit or with the courier in your area, contact us if you have problems and we’ll do our best to help.

Auckland Region: $7.95 

North Island - Under 5kgs: $10.95 

North Island - Under 10kgs: $15.95 

North Island - Over 10kgs: $19.95 

South Island - Under 5kgs: $23.95 

South Island - Under 10kgs: $32.95 

South Island - Under 15kgs: $41.95 

South Island - Over 15kgs: $64.00

Waiheke Island: $10.95 

 

SMALL ITEMS - NO CHILLED
Delivered nationwide via NZ Post in a compostable eco-bag. Delivery in 1-3 business days.

Small Items Under 200g: $3.50